The only expense is in the time it takes to photocopy your utility bills and or faxing it to us at 561-477-3100. Some clients avoid this initial cost of time by just giving us their utility account numbers along with the vendors name that is responsible for the billing to your organization.
We prefer the actual bill copies because this speeds up the reporting back to you regarding our audit findings. It is also necessary to sign the letter of authority (LOA) so we can receive copies of billing and customer service records from your vendors.
Signing the LOA and getting the account numbers should only take a few minutes! However, we will still need copies of one (1) to three (3) months of the most recent bills along with any service contracts and agreements that you might have signed when you initialized the service with any utility vendor.
No - AUBA is truly 100% independent and does not represent or is influenced by any commission structure. We only represent our clients and do not represent any utility/telecommunication vendors.
Every audit case is different. AUBA finds errors in long distance telephone bills, local phone bills, maintenance contracts, operator services, cellular bills, directory assistance charges, equipment leases, natural / propane gas, electric and waste management contracts and charges.
Absolutely not - many clients want to save money, yet don't want to change vendors. AUBA will search all applicable tariffs of our clients' current vendor to find the most cost-effective method from the client's preferred vendor moving forward.
Many of our clients have large internal audit staffs and procedures to review their bills. However, AUBA has been successful in finding additional savings and refunds. We are simply another pair of professionally trained eyes looking at your bills!
AUBA has performed audits after other auditing companies have completed their work. In many cases, we have found additional savings/refunds. For example, regarding one client we found a refund for $40,000, plus monthly cost reductions that had been overlooked!
In most states, the statute of limitations is normally three (3) years - however, in many cases we have been able to go beyond that time period. Recently, new laws and tariffs have limited customers to only a few months or refunds based on the fact that if you pay your billings you are confirming that the bill has been rendered accurate. AUBA has established methodology to document refunds back to the date the error began.
If AUBA finds that all utility/telecommunications bills are correct, the client will receive a comprehensive report and there will be no fee paid to AUBA.
Every case is different. AUBA has completed audits where the refund was as low as $55.00 and as high as nearly $700,000.00.
Only after you have received either a credit on your bill or a check payable to your organization would AUBA be entitled to the refund and sharing percentages - at that time AUBA will render our invoice. At that point, we will present your option of paying us our share either monthly, quarterly or lump sum with a discount. The responsibility is on us to always show how the savings were obtained and still being realized and in effect.
We will never create an expense to your organization!
If the savings stop the sharing stops!