About

What We Do

Our corporate mission and standards at American Utility Bill Auditors, Inc. (AUBA) are simple: to accurately review utility billings and recommend savings wherever possible. Auditing is a human endeavor; we can provide positive results, but having two-way communication is 100% necessary, since we can never change anything unless you, the client, approve of it.

25+

Awards Win

45+

Satisfied Clients

90+

Worldwide Branches

Our Mission

Our corporate mission and standards at American Utility Bill Auditors, Inc. (AUBA) are simple: to accurately review utility billings and recommend savings wherever possible. Auditing is a human endeavor; we can provide positive results, but having two-way communication is 100% necessary, since we can never change anything unless you, the client, approve of it. We practice full confidentiality of all client records and information.

Start With a Small Service.

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy.

The Auditing Process

To give you, the potential client, a time and action plan, the following sequence of events should take place. Once we have a signed Utility Monitoring Agreement (UMA), Letter of Authorization (LOA) and necessary account billing numbers (latest copy of your most recent bills) sent to us, we can then start your audit: Due to the high volume of demand to audit, quarterly planning by AUBA is necessary.

01

Analyze each utility invoice for each location / exchange

American Utility Bill Auditors will review every rate for every item billed to determine if it is billed in accordance with prevailing tariff regulations. AUBA maintains an up-to-date tariff library.

02

Perform a physical inventory of equipment at each location

The inventories will be done for each individual billing location. The inventory will include all Central Office Services and terminal equipment found at each location. Each rate class will be identified and proper analysis determined, if the right class of service has been classified.

03

Reconciliation

This is done by comparing the inventory with the appropriate Customer Service Record. This will result in a list of services billed that could not be found and services found that are not billed. At this time, we utilize our tariff library to determine if the items that are billed and found are being billed in accordance with prevailing tariff regulations - this will result in a discrepancy list.

Get Started

04

Claims

All billing discrepancies will be submitted to the appropriate utility with a copy to your company. The utility will then set up a date with us to verify our complaint. Upon verification we will request the vendor to correct the bill immediately. This will correct the bills immediately, while we continue our research to determine when the over-billings began. Our client and local utility (The local provider, and long distance vendors, energy providers, water and waste companies) records are utilized to establish the date of calculation for refunds.